FREQUENTLY ASKED QUESTIONS
- Gear Delivery reservations for Emerald Charters customers require 48 hours notice to cancel (which matches the boat cancellation policy) for a full refund. If the boat charter company cancels the trip, a full refund will be given or you can reschedule to a later date.
- There are no refunds for unused gear.
- There are no refunds on nitrox classes once the e-learning code has been issued. The nitrox classes can still be conducted whether or not the boat trip takes place.
Yes! Once you complete the entries for the first day choose the "keep shopping" button at the beginning of the check out. From there you can scroll to the delivery icon and book additional days.
We recommend The Best Western in Jupiter for a mid priced clean and comfortable hotel. It is located less than 5 minutes from the boat location. On the higher priced end, The Wyndham Grand is located right in the same marina as the boat. You can easily walk to the boat. On the cheaper side, there is a La Quinta close by. There is an app called Hotel Tonight that often has discounted rooms at these locations for short notice reservations.
Yes. You can book as many divers as there are in your group but you will be the one paying for everyone. Split payments can not be made.
The PADI Nitrox class is mostly an online class. It takes a little over an hour complete and is not very hard at all. The in person portion of the class takes 30 min. You will receive your certification right on the spot so you start using nitrox immediately.
According the the PADI dive tables, you must wait 18 to 24 hours AFTER diving before flying. If you are doing three dives I suggest waiting 24 hours or referring to your dive computer for instructions on flying after diving. You must dive with a computer on these dives.
You must have a SCUBA license in order to rent SCUBA equipment or go diving. You must have dove at least once in the last 12 months and be comfortable with drift diving and maintaining neutral buoyancy. The scuba dives with Emerald Charters are for advanced divers and not novices.
If you hold a PADI, SSI or NAUI Certification Card we can verify it through the internet. If you had another training agencies license you will have to contact them and ask to have a proof sent to you. We suggest you take a photo your certification card so that you always have access to it. It would help if you emailed me your complete name and date of birth along with what agency you were certified though so that we can verify your license in advance.