Frequently Asked Questions

Is Jupiter Scuba related to Scuba Works?

No. Jupiter Scuba is a completely different company. However, I do recommend Scuba Works if you need to purchase any equipment or go boat diving (not shark diving) in the Jupiter area. They are also who I recommend for group dive classes, refresher classes and equipment repairs. Jupiter Scuba only offers private classes.

Can I reserve gear for more than one diver in a single reservation?

Yes. You can book as many divers as there are in your group but you will be the one paying for everyone. Split payments can not be made.

Can I reserve gear for multiple days in one reservation?

Yes! Once you complete the entries for the first day choose the "keep shopping" button at the beginning of the check out. From there you can scroll to the delivery icon and book additional days.

I am going shark diving with Emerald Charters. Do you deliver to the boat?

Yes! Your gear will be delivered to the meeting point for the boat. After you analyze your tanks and check your gear it will be taken to the boat for you.

How soon after the class will I get my license?

You will receive either a digital license or temporary card immediately upon completion all classes so you can start diving right away. Plastic PADI cards can take up to 2 weeks to process and arrive at your home.

What about diving and flying?

According the the PADI dive tables, you must wait 18 to 24 hours AFTER diving before flying. If you are doing three dives I suggest waiting 24 hours or referring to your dive computer for instructions on flying after diving.

How long does it take to get SCUBA Certified?

With the use of Digital Learning, the Open Water Class takes three days to complete. One day of pool work and exams followed by two days of Open Water diving (4 dives). Keep in mind the digital learning must be completed prior to starting the class and it takes 10 to 12 hours.

How old do you have to be to learn to dive?

The minimum age to get your SCUBA license is 10. I advise that kids close to this age be strong swimmers and mature enough to study their training materials with minimal help.

Any class with a 10 or 11 year old in it is limited to a maximum ratio of 2 students to 1 instructor. When the child turns 15, you can convert their license from Jr. OW to Open Water. Divers aged 10 to 14 must dive with an adult certified diver at all times.

Where do the classes take place?

The beauty of private classes is the flexibility of the location of the classes. I can come to your home for the academic and pool classes (pool has to be at least 7 ft deep) or we can use one of the many city pools in the Jupiter area. I use the Blue Heron Bridge location for Open Water dives 1 and 2 which is a great location with calm conditions and wonderful marine life to enjoy as well. Open Water dives 3 and 4 can also be completed at Blue Heron Bridge or from a boat in Palm Beach or the keys.

Do I need license to dive?

You must have a SCUBA license in order to rent SCUBA equipment or go diving.

I lost or forgot my dive license…can I still rent gear from you?

If you hold a PADI, SSI or NAUI Certification Card I can verify it through the internet. If you had another training agencies license you will have to contact them and ask to have a proof sent to you. I suggest you take a photo your certification card so that you always have access to it. It would help if you emailed me your complete name and date of birth along with what agency you were certified though so that I can verify your license in advance.

I am already certified but want to be a part of the class?

If you would like to join a student getting certified on either the beach or ocean dives, you may do so as long it does not exceed the allowable supervision ratios. You will have to sign a waiver and pay any fees involved with the dives in this case. Also parents, it has been my experience that kids pay better attention and perform much better when they do not have a parent that is already certified with them in the water during the class. If you are taking the class as a family then that is great, otherwise let them succeed in their own class so you can start diving as a family once they are certified.

What is your cancellation/refund policy?

Concierge Gear Delivery reservations require 24 hours notice to cancel for a full refund. If the boat charter company cancels the trip prior to departure a full refund will be given.
Gear delivery for groups and private chaters require 7 days notice for a full refund unless the charter is rescheduled.
There are no refunds for unused gear.
All Scuba classes are non refundable once payment has been made. If the sea conditions force a day of the class to be cancelled, we will reschedule to the soonest day that fits both our schedules. It is an agency standard (PADI, SSI etc) that if one year lapses since the last training session (digital learning, pool, boat dive etc) then the class is no longer valid. In this case the class will need to be restarted and paid for again.

Do you have more questions?

Feel free to contact me at:

Tel: 561 614 4177

Email: sasha@jupiterscuba.com

FAQ

Frequently asked questions

Frequently Asked Questions

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